When is Electronic Statement access available?
While we make every effort to provide 24/7 Electronic Statement access, there may be brief moments of downtime due to routine system maintenance. If we are aware of upcoming maintenance, we will post a message on the applicable system to notify users of downtime.
What is the service charge for Electronic Statements?
Electronic Statement notification and access are free features available with all Oconee State Bank checking and savings accounts.
What if I forget my User ID or Password?
If you forget your Online Banking User ID or Password, contact the Personal Banking Center at 706-769-6611. After required identity verification, your password will be reset.
What software is required for Electronic Statements?
Adobe Reader is required to view Electronic Statements. Download a free version at www.adobe.com.
When will I be notified that my Electronic Statement is ready to view?
The moment your statement has been generated an email is sent to your email address informing you that your statement is ready to view.
Do I still receive a statement in the mail if I have signed up for Electronic Statements?
No, you will only receive email notification that you can review your statement online.
What if my email address changes?
If your email address changes, please contact the Personal Banking Center at 706-769-6611, or update your email address automatically by clicking on Options in Online Banking.